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Please try to answer the questions below to the best of your ability. By providing as much information as possible you will allow us to plan your health check so the maximum benefit can be achieved.

Contact Details:
Name:*
Company:*
Email Address:*
Contact Telephone:*
Address:
Number of Employees 1-4 5-9 10-20 21-49 50+
Where did you hear about us
Who manages your computer systems now?
 

Internet Connection:
How do you connect to the Internet?
Do you have a fixed IP address? Yes No Don't Know
Are you happy with the speed of your Internet connection?
How many computers share to your Internet connection?

IT & Network Security:
What t type of network do you have?
How many computers are connected to your local area network (LAN)?
Do you have a hardware firewall?
If you have a firewall are logs checked daily? Yes No Don't Know
Do all you users have to enter their own unique username and password to access computers? Yes No Don't Know
Are users required to change their passwords on a regular basis? Yes No Don't Know
Do passwords meet minimum complexity standards?
(i.e. Minimum of 7 characters long and includes upper case, lower case and numeric characters)		 Yes No Don't Know
Do you control access to sensitive data? Yes No Don't Know
Do any third parties need to access to your data? Yes No Don't Know

Virus, Adware & Spyware Protection:
Is Anti-Virus software installed on all computers? Yes No Don't Know
Is your Anti-Virus software regularly and automatically updated with the latest virus patterns? Yes No Don't Know
Does your Anti-Virus software automatically perform regular scans of all computers to detect viruses in addition to running in the background to detect viruses attempting to infect systems? Yes No Don't Know
Do staff know what action to take if a virus is detected on their system? Yes No Don't Know
Is someone of sufficient IT competence responsible for checking Anti-Virus software is up to date, scans are regularly performed and viruses that are detected are not ignored or left to infect other machines? Yes No Don't Know
Are emails scanned by your ISP to remove infected files before they ever reach your network? Yes No Don't Know
Are you able to control what your users do on the Internet? Yes No Don't Know
Can you prevent users from installing uncertified software on business systems? Yes No Don't Know
Do all staff know how to safely open email attachments? Yes No Don't Know
Do all staff know how to safely access files on USB/pen drives, memory cards and digital cameras which are swapped between different computers? Yes No Don't Know

Business Continuity:
Do you have a business continuity plan?
Is a risk assessment regularly carried out?
Is the plan regularly tested?
When was the plan last tested?

Data Backups:
Is all your business data held on a server? Yes No Don't Know
Is the server backed up? Yes No Don't Know
Is business data held on user PC's? Yes No Don't Know
If yes are the PC's backed up? Yes No Don't Know
Have system restores been tested? Yes No Don't Know
Do you have a backup policy? Yes No Don't Know
Are backups scheduled to run automatically? Yes No Don't Know
Are you alerted if a backup fails? Yes No Don't Know
Do you backup data to a remote server off site? Yes No Don't Know
Are copies of backup media stored off site? Yes No Don't Know
Do you use RAID to provide real time backups to multiple disks? Yes No Don't Know

Business Software & Applications:
If you have servers, what operating software do they use?
Select all that apply.		 Windows NT Server
Windows Server 2000
Windows Server 2003
Linux
Unix
Novell
AS400
Other
Don't Know
Do your users share data across a network ? Yes No Don't Know

Email & the Web:
What is your website address? (If more than one site, please separate using a comma)
Can users connect to the office remotely? Yes No Don't Know
Do you have a company web site? Yes No Don't Know
Do your customers find it easy to find your website? Yes No Don't Know
Do you achieve a high ranking on search engines for the most appropriate search terms? Yes No Don't Know
What would you like to network your computers together? Yes No Don't Know

Remote Access
Would you like to securely gain access to your computer remotely from anywhere in the world? Yes No Don't Know
Would you like users to access their own desktop and emails regardless of which computer they log into on the network. This means you need less computers than staff as staff can log on to any available computer? Yes No Don't Know

Web & Software Development:
Do you want to improve where you appear on search engines? Yes No Don't Know
Would you like to streamline access to a large amount of data in a database? Or improve performance and ease of use of your databases? Yes No Don't Know
Are you interested in streamlining business processes through the use of web applications? Yes No Don't Know
Do you find it hard to source software which fits with your business model and methods of working? Yes No Don't Know

*Indicates a required field

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