Services

Jinca offer a range of services targeted at small and medium sized businesses. In addition to the services listed below we can normally help out with any IT Issues you may have.

Data Backup and recovery services

Our data backup and recovery services

  • Local and cloud based backup service, customised backups to suit your needs.
  • Data recovery from a non booting PC
  • Quote supplied on request
  • Synology NAS and Backup specialist

Network and voice services

Our network and voice services

  • Hosted Voice over IP phone systems hosted by Gradwell
  • Hosted email service with Imap mail and MS Exchange
  • Synology Server Specialist, NAS (Network Area Storage) solutions with a range of highly scalable Synology servers. Far more efficient and cost effective than Microsoft servers.
  • VPN – Virtual Private Network and remote data access. Quote supplied on request

Remote Support

Our remote support services

  • Remote Support via Supermocontrol https://www.supremocontrol.com/
  • As long as your computer is connected to the Internet we can support you remotely.
  • A large variety of PC issues can be resolved in this way, this is very cost effective as you will only be charged for the time spent resolving the issue.
  • Quote will be given ahead of work being undertaken.

IT Support

Our support services

  • Microsoft Windows client and server support.
  • Microsoft office support and Sage support.
  • Operating system upgrades
  • Virus and Malware removal, we also provide advice on how to reduce the chance of an infection happening again. Typical cost £60 ex vat
  • Upgrades – Revitalise your old computer with a Ram or SSD upgrades
  • New System setup. We will set up your new computer and transfer programs and data from the old one, we will also set up a new backup system from £70 ex vat.
  • Android tablet, phone and Ipad / Iphone setup prices vary.